Walter M Helwich on Artificial Intelligence and New Consumers

The Watson computer was originally developed in order to collect answers for the Jeopardy quiz, as precisely as possible, without giving a command, that is, only by understanding the question - in the same way, that people behave. The computer beat two former Jeopardy champions without internet access, but with access to over 200 million pages of internet content, including the entire Wikipedia, and sought the answers that were marked as correct in most cases. Today, however, Watson is used for more important goals. One of them is an oncological diagnosis, because every patient except the usual ones, has some special symptoms and problems, and doctors can not analyze each symptom individually, nor can they determine a special, individual therapy for each patient individually. IT expert Walter M Helwich believes that in the near future, apart from computers, other devices will also have artificial intelligence. For example, “with the help of sensors, television sets will determine the height of a person who walks in the room, and if it is recognized as a child, the TV will only show the programs that are selected by the parents, "says Walter M Helwich, innovator, consultant and an IT expert with a particular interest in artificial intelligence and consumerism.

We asked Mr. Walter M Helwich how much the business model of internet companies has changed the traditional understanding of the economy, and here is what he had to say:

Some internet companies are so successful that their business models are starting to be accepted in the real sector as well. For now, internet companies still differ from traditional companies because they still have a unique infrastructure and business model. However, some of their principles, such as continuous learning and investment in the development of their staff, has proved to be very useful in all companies. What other companies can and should learn from the internet companies is the fact that it is most important to be dedicated to their customers. Google is perhaps the best example of such an approach - there is no focus on quarterly goals, nor is after a short-term profit. On the contrary, they will always decide constant improvement of their services over earnings, but in the long term, their users will be satisfied, which will bring in even more users. This way they generate real profit, notes Walter Helwich.

From internet-connected voice assistants that help us with our shopping lists to hidden algorithms that make decisions about what price to charge us for our hotel room, the use of artificial intelligence has lots of implications. For now, we can only guess the potential it has for the future as machine learning continues to evolve and expand its capabilities.